Job Details

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay + bonuses / Medical, dental & vision / 401k match / PTO / Equipment provided - As a Customer Care Specialist at Medical Mutual, you will: Respond to a variety of inquiries from customers through determined channels such as telephone, written, email, and chat; Provide accurate information about products and services, as well as resolve any customer issues or concerns; Document all interactions and maintain detailed records of customer interactions; Escalate complex issues to appropriate departments for resolution; Utilize various computer systems to access customer information and accurately input data; Maintain a high level of customer satisfaction and strive to exceed performance metrics...Hiring Immediately >>