Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $24.50 per hour / 100% employer-paid health, dental & vision / 401k / PTO / Monthly internet reimbursement / WFH furniture & equipment provided - As a Customer Support Specialist at TrueCar, you will: Receive and process all customer transactions accurately and promptly, ensuring action within specified SLAs; Inspect and verify order details, pricing, and customer/dealer information to ensure accuracy; Proactively communicate via phone and email with consumers, dealers, and third-party vendors regarding order status, changes, or issues, and manage expectations to ensure satisfaction; Provide exceptional customer service by addressing inquiries and resolving order-related issues; Maintain accurate records of orders, shipments, and customer and dealer interactions...Hiring Immediately >>