Job Details

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental and vision / 401K / PTO / Home office stipend - As a Client Experience Specialist at SmartAsset, you will: Respond promptly and professionally to client inquiries via phone, email, and chat; Utilize strong communication skills to build rapport and provide excellent customer service; Identify and troubleshoot client issues, ensuring swift resolution and maintaining client satisfaction; Maintain accurate records and update client information as needed; Collaborate with team members and other departments to ensure a seamless client experience; Proactively identify areas for improvement and suggest solutions to enhance the client experience...Hiring Immediately >>